Why a viewing is always worth it

The photos in a listing show a hostel at its very best. The real condition of the rooms, bathrooms and surroundings can only be judged in person. A viewing before paying any deposit is your best insurance against disappointment - and a reputable accommodation provider will never refuse one.

Here's a complete checklist of what to look at and what to ask.

What to look at on site

The room

  • ✓ The condition of the beds and mattresses (worn-out mattresses = bad sleep before a shift)
  • ✓ A lockable wardrobe for every resident
  • ✓ Working heating and well-sealed windows (crucial in winter)
  • ✓ The number of people in the room - how many actually live there, not how many beds there are
  • ✓ Signs of damp or mould on the walls and in the corners

Bathrooms and kitchen

  • ✓ Cleanliness of the toilets and showers - how many people share them?
  • ✓ Is there reliable hot water even in the evening, when the shifts come back?
  • ✓ Kitchen equipment: cookers, a fridge with enough space, dishes
  • ✓ Washing machine - is it included in the price, or do you pay per wash?

The building and surroundings

  • ✓ Parking - is it guarded, what's the capacity, is there a fee
  • ✓ Distance to the nearest public transport stop and to a shop
  • ✓ Noise - what's nearby (a road, an industrial site, a pub)?
  • ✓ How the other residents and the common areas look on a weekday

Questions to ask the accommodation provider

  1. What exactly does the monthly price include? Utilities, internet, bed linen, laundry, cleaning, parking - have them list it all.
  2. How much is the deposit and when will you return it? Ask for the return conditions in writing.
  3. What is the notice period? The standard is 2 weeks to 1 month.
  4. How are faults handled? Is there a manager on site? How quickly does a broken washing machine or heating get repaired?
  5. Can the room be locked, and who has keys?
  6. What are the rules for visitors and night-time quiet hours? Important if you work shifts.
  7. Will you issue a proof of accommodation? Needed for your employer, the authorities, or a foreigner's residence application.

Warning signs - when it's better to walk away

If the accommodation provider pushes for immediate payment "because there are lots of people interested", refuses a written contract, or won't show you the actual room you'd be living in - keep looking. A reputable provider answers these questions without hesitation.
  • Payment up front with no viewing and no contract
  • A different "show" room than the one you'd actually live in
  • Evasive answers when asked what's included in the price
  • No receipts for payments

After the viewing

If you're happy, arrange a written contract and photograph the room when you move in - its condition on arrival is your best evidence in any dispute over the deposit. You'll find more about contracts and prices in our complete guide.

Conclusion

An hour spent on a viewing will save you months of frustration. Go with this checklist, ask openly, and don't let anyone pressure you into a quick payment. You'll find hostels to view in our overview of verified hostels - with direct contact to the accommodation provider.